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Benefits of QA Testing: Why Is QA Testing Crucial for Modern Businesses

date:  Mar 15 2024
reading time: 10min
Author

Bisera Stankovska

You can go as far as saying that your product is only as good as your quality assurance (QA) testing. While it means investing time and resources upfront, the long-term benefits of QA testing are immense and worth every penny!

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Table of Contents

Boosts Trust and Satisfaction Among Clients

QA testing is a safety net that ensures your business is delivering top-quality software. The stability and efficiency of your software directly impact your users’ trust in your brand. If they consistently see that your software works without glitches, that creates a strong impression of reliability which builds trust. This goes a long way in forging strong, long-lasting relationships with them. 

In other words, QA ensures that you are creating a well-functioning app that speaks for itself. 

Moreover, QA testing provides an excellent opportunity for businesses to better understand their customers’ expectations and needs. This, in turn, allows them to proactively fine-tune their software to ensure it adds maximum value to users. 

Reduces Costs of Development

Software development is a multifaceted process that often ends up exceeding initially estimated budgets. However, integrating QA testing from the get-go can actually help rein in these expenses as it:

Prevents Expensive Mishaps

Whether it’s a minor error or a significant glitch, errors in the software can end up becoming costly affairs. These could lead to extensive damage control, require additional resources to debug, or even emergency redesigns. 

With regular QA testing, these risks are mitigated — small bugs are caught early on and are less expensive to rectify when caught during the testing phase compared to those discovered during production. 

Reduces Resource Overhead

Constant debugging and error corrections can drain your resources, especially when these tasks end up becoming more frequent than intended. By ensuring the consistency of your software through QA testing, you help free up your resources. This not only means you’re saving money but also translates into higher productivity levels. 

Saves Time to Market

Lengthy debugging and emergency fixes can push your product release dates much farther than you may like. In a highly competitive software market, getting there first or at least timely is often crucial for product success. 

By investing in QA testing, you ensure smooth roll-out, on schedule, without any critical errors. This keeps you competitive, gets you in the market faster, which eventually translates to potential cost savings. 

Cuts down on Maintenance Cost

Think about the post-release phase — every software requires constant upgrading and upkeep. However, poor quality software could require extensive and expensive maintenance. Comprehensive QA testing assures the quality of your software, reducing potential costs derived from excessive need of maintenance.

Improves Compliance with Standards

Every industry has specific quality standards that all products and services must comply with — software development is no exception. You must adhere to rules and regulations set by authorities like the International Organization for Standardization (ISO), the Institute of Electrical and Electronics Engineers (IEEE), or the local software industry authority. 

Through rigorous QA testing, your software can tick all the boxes for standard compliance, whether you’re dealing with an international market or a specific country. Let’s look into why ensuring compliance is so integral: 

  • Advantage Over Competitors: A software product that is certified for its compliance with international and local standards packs a punch over competitors that might not pay as much attention to these protocols. Compliance brings credibility to your brand and gives you a significant edge.
  • Better Customer Trust: When clients and customers know your product complies with recognized standards, they feel reassured about its reliability and quality. This trust is invaluable and can greatly improve customer retention and sales figures.
  • Preventing Legal Repercussions: Not adhering to industry quality standards may expose your organization to legal complications. QA testing plays a pivotal role in ensuring your software meets all necessary regulations, helping you steer clear of any potential legal pitfalls.

Increases Safety in the Development Process

When developing software, sticking to rigorous safety measures ensures the creation of superior and secure products — that’s where quality assurance comes into play. By implementing different types of QA testing methods, you can catch and resolve all developmental mishaps or system flaws before they snowball into an issue, protecting the end users’ safety as well as the safety of the developers. 

All in all, a well-integrated QA process transforms software development from a risky venture into a more predictable one. As QA takes control of the potential hazards, it allows developers to focus on the development workflow, eventually leading to a better product. 

Improves Application Security

A thorough QA testing process examines each system aspect, from functionality and data processing to compliance with security regulations, exposing vulnerability gaps that may be exploited by cyber threats. 

Global cybercrime costs are predicted to reach $10.5 trillion annually by 2025 — investing in QA testing can help you avoid such losses, keeping not only your customers’ data away from prying eyes, but also protecting your business’s reputation and bottom line.

Here’s how QA testing improves the overall security of an app: 

Enhances Protection Against Data Breaches

The global average cost of a data breach in 2023 was $4.45 million, a 15% increase over 3 years. But, QA can help with this. Quality assurance testing dives deep into the roots of the software to locate vulnerabilities and remediate them before deployment. This process is crucial in safeguarding sensitive information against possible breaches.

Assures Robust Authentication and Authorization

QA testing also enhances the security of applications by verifying their authentication and authorization protocols. Ensuring the proper functioning of these protocols is essential for preventing unauthorized access and misuse of data. With data breaches increasingly linked to exploited vulnerabilities in authentication mechanisms, QA testing could potentially save millions in potential damages. 

Fosters Trust and Loyalty Among Users

Companies reveal security as a key influence in developing customer trust. When customers know that ample security measures have been conducted, they tend to trust the product more. As a result, the loyalty towards the brand increases, thereby increasing the user retention rate. 

Provides Comprehensive Reporting Mechanism

QA testing isn’t just about finding bugs and fixing them — it’s also about generating comprehensive and in-depth reports. A solid QA testing protocol should provide extensive insights into the overall performance of the product, highlighting areas of strength and exposing any weaknesses. 

These reports: 

  • Guide the decision-making process, helping to outline future features and improvements.
  • Can be used to optimize both the product and the development process. By identifying bottlenecks or problematic areas, teams can proactively address these issues and streamline future projects.
  • Enable stakeholders across the organization, including management, development, marketing, and customer support teams to stay informed and aligned with the project status and expectations.

Brings Higher Profits

Yet another compelling benefit of QA testing is the potential for increased profitability. By ensuring your product is defect-free and meets the highest standards, you’re likely to increase consumer confidence. This, in turn, leads to greater usage, retention, and, in the case of monetized applications, more revenue. 

This is how QA testing directly impacts your profitability: 

  1. Boosted confidence: QA tested products provide a smoother user experience, eliminating frustrating bugs or glitches that can dissuade users. The result is a product that consumers trust, helping you maintain a strong reputation.
  2. Increase in Market Share: A positive user experience can lead to higher usage rates, user referrals, and ultimately, a larger market share. A moderate increase in customer experience generates an average revenue increase of $823 million over three years for a company with $1 billion in annual revenues.
  3. Decreased Costs: Improved product quality from thorough QA testing reduces maintenance costs, saving the company significant amounts in the long run.

Benefits of QA Testing: Key Takeaways

It’s clear that QA testing is not just a nice-to-have, but an absolute necessity when it comes to software development. The multitude of benefits it provides, from safeguarding your user satisfaction, increasing reputation,ensuring product robustness to ultimately boosting profitability, are too significant to be overlooked. 

Next time you ponder over the time, resources, and attention QA testing may require, understand that every minute of it is an investment — not just in your product, but in your brand, customer loyalty, and long-term success. 

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FAQs

Why is QA testing important?

QA testing is critical because it ensures the performance, reliability, and stability of software applications. By catching glitches, bugs, or errors before deployment, it maintains the software’s usability and functionality. This process protects the user experience and, in the long run, fosters trust in your brand. Furthermore, QA testing saves time and resources by identifying any issues early, preventing costly fixes post-launch. Ultimately, it provides peace of mind that the software meets the necessary quality standards, providing the best possible product to end-users.

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Organizations are increasingly recognizing that skills-based hiring can lead to better job performance, role fit, and inclusivity, which is driving widespread adoption of this model.

What is skills-based hiring?

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Why skills-based hiring is gaining popularity

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While the benefits of this approach are clear, there are several challenges that companies must navigate when adopting skills-based hiring practices.

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How do we see it?

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One effective solution is outsourcing and leasing IT resources. Here are 20 reasons why this approach could be the key to long-term success.

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By leasing IT resources, you can concentrate on your core business functions. Let a specialized outsourcing team handle the technical aspects, giving you the bandwidth to recruit and manage business-critical talent.

2. ACCESS SPECIALIZED EXPERTISE WHEN NEEDED

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5. GET QUICK ACCESS TO TOP IT EXPERTS

We offer rapid access to a diverse pool of highly skilled IT experts who have been tested through long-term international engagements across multiple industries.

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11. ENJOY FLEXIBLE AND CONVENIENT PAYMENT TERMS

We invoice at the end of each month with a 1-month payment term, giving you ample time to review and approve the work before making payments.

12. ELIMINATE THE RISK OF MISMATCHED HIRES

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13. ENSURE BUSINESS CONTINUITY FOR INVESTOR-DEPENDENT COMPANIES

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14. OPTION TO RETAIN LEASED TALENT FOR LONGER TERMS

Many of our clients choose to extend leases or even hire leased IT resources full-time, offering flexibility for longer-term projects or internal integration.

15. ENHANCE EFFICIENCY FOR PUBLICLY TRADED COMPANIES

For companies focused on efficiency ratios, leasing IT capacity is an excellent way to maintain performance without the long-term financial commitment of hiring permanent staff.

16. SAVE COSTS BY LEASING PART-TIME IT RESOURCES

Similar to point 6, leasing part-time IT resources across projects allows for even greater cost savings, optimizing your budget and maximizing output.

17. FLEXIBLE SUPPORT OPTIONS TAILORED TO YOUR NEEDS

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19. ACCESS EXPERT PROJECT MANAGEMENT AND CONSULTING

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Added value and efficiency

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Financial benefits

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Additional benefits of Recruitment Process Outsourcing (RPO)

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Conclusion

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