The integration of IoT in customer service signifies a paradigm shift in how businesses interact with their clients. Thanks to IoT, companies can harvest real-time insights from products and services, helping them anticipate customer needs and enabling them to offer proactive support and tailored experiences, ultimately improving customer satisfaction.
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What exactly is quality assurance (QA) testing? Why is it an important element in the software creation process? Let’s dive into these topics and explore the various types of QA testing, their mutual processes, and the best practices that contribute to smooth project execution. Along the way, we’ll also discuss the common challenges faced in this field.
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